There are a number of situations in which real-time communication is the more effective and efficient course of action. Effective internal communication is a cornerstone of a healthy business.
This is what we want to maximize and where we get the best out of our super creative and powerful brains. Then, when interrupted, the developer spends some time to address the question from the frontend developer to then get back to the task .
Not everything can be asynchronous
With a more structured approach to async messaging, your team members will always know how to best get their point across. Most — if not all — asynchronous engagements are recorded in some way or another. For one, you’ll have developed clear guidelines for them to follow when communicating asynchronous communication for various purposes. While they’ll need to make some judgment calls along the way, they won’t need to run every message by you before sending them out. Similarly, if the recipient doesn’t need to act immediately — or if they are clearly unavailable — an async message will do.
An example of the opposite, a synchronous communication service, is realtime streaming media, for example IP telephony, IPTV and video conferencing. We know that we are challenging the status quo and that calm, asynchronous communication isn’t the current norm. Adopt a Direct Responsible Individual model for management and decision-making. Made popular by Apple, DRI means a single person is responsible for any given area or project inside the company. That person doesn’t do everything themselves but instead organizes the team or project, makes key decisions, and generally owns the timeline and results.
Standardize your way of communication
This is one of the main reasons why we are seeing a significant increase in employee turnover rates. To make this content available to employees across the globe, make sure to record them and offer them on-demand. Because of the large number of information employees receive every single day, it may be hard to gain their attention. These rules may not seem as important to some people, but they can have a significant impact on employee productivity and stress at work. You may want to flag messages or use a specific code word to designate them as level one priority. Recording a video may also prove helpful since team members can refer back to it anytime they have questions or need further assistance. This is the time you’ll use to share urgent issues — such as new or updated intel about a launch, promotion, time-sensitive project milestone, and more.