Effective board management requires directors to take their responsibilities seriously, be committed to the process, and constantly strive to improve. It also requires a robust infrastructure for support that allows the board to perform its best work and speeds up the effort of board members and the management team. This includes the governance systems, processes, and tools in place for meeting planning, materials creation in the portal, logistics management, and materials creation.
The most effective boards are marked by a thorough ongoing analysis of material, mission-critical drivers risk and opportunities as well as a focus on the key stakeholder engagement. This means requesting reports on suppliers, customers, and other key stakeholder behavior and trends, as well as economic headwinds and opportunities. This involves going out to the field and observing the way the company works in real-time. Then, bring these findings back to the board to discuss.
Most important to this pillar is the underlying trust and respect that should be maintained between board members to allow for a high-quality discussion and debate, including challenging viewpoints and questions. It also requires an environment where it is accepted and even expected that the board members will not agree with management.
The quality and availability information is vital for the board’s ability fulfill its duties. Leading boards are able to effectively make decisions by ensuring an information infrastructure that is aligned with the board’s mission and engagement model, as well as its vision for excellence. This includes an explicit map of authority (sometimes called a RACI Map) that clearly defines who is responsible, accountable, consultative or informed on specific topics and when these roles and responsibilities have been fulfilled.
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